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TERMS OF SERVICE

LensCAD — PartCraft LLC

Version: 10

Effective Date: September 4, 2026

Last Updated: August 30, 2026

Entity: PartCraft LLC (“Company,” “we,” “us,” or “our”)

Legal Contact: [email protected]

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using LensCAD software, including any desktop application, mobile application, Rhino plugin, web interface, or associated services (collectively the “Software” or “Services”), you (“User” or “you”) represent that you are at least 18 years of age and agree to be bound by these Terms. If you are accepting on behalf of a company or legal entity, you represent you have authority to bind that entity.

IF YOU DO NOT AGREE, OR IF YOU ARE UNDER 18, DO NOT USE THE SOFTWARE OR SERVICES.

These Terms constitute a legally binding agreement between you and PartCraft LLC. For any changes that expand the categories of data we collect, the purposes for which we use your data, or the third parties to whom we disclose your data, we will provide at least 30 days advance notice via email and prominent in-application notice. Such material changes require your affirmative consent (by clicking an acceptance button) and will not take effect for existing users through continued use alone. If you do not affirmatively consent within 60 days of notice, your account will remain subject to the prior version of these Terms until you consent or close your account. For all other non-material changes, continued use after the “Last Updated” date constitutes acceptance.

2. GEOGRAPHIC AVAILABILITY

LensCAD is currently available only to users located in the United States. By using the Software, you represent that you are located in the United States at the time of use. We reserve the right to expand or modify geographic availability at any time with reasonable advance notice. Access from outside the United States may be restricted or denied.

3. DESCRIPTION OF SERVICES

LensCAD converts photographs of physical objects into dimensionally accurate technical drawings in DXF and related CAD formats. The Software uses computer vision techniques including perspective correction, lens distortion correction, scale calibration, edge detection, and related methods. The Software may also include drawing tools, measurement tools, automated tracing, and AI-assisted functionality.

Services are offered across multiple platforms including desktop applications (Windows and macOS), mobile applications (iOS and Android), and plugins for third-party CAD applications including Rhinoceros 3D. Not all features are available on all platforms or pricing tiers.

4. LICENSE GRANT

4.1 Access License

Subject to your compliance with these Terms, PartCraft LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Software on devices you own or control, for your personal or internal business purposes.

4.2 Free, Pro, and Smart Trace Credits

LensCAD is offered on the following basis, as also described on the LensCAD website and at checkout:

  • Free. The full application: image correction, calibration, the editor and every CAD tool, and saving and reopening projects, together with a one-time starting allowance of Smart Trace credits. Free accounts cannot download DXF files.
  • Pro. A plan billed once per year that adds unlimited DXF export. Pro renews automatically as described in Section 6.3.
  • Smart Trace credits. Smart Trace, the AI-assisted tracing feature, is metered in credits purchased in advance. Each run is charged at the rate shown in the application at the time you start it, which depends on the model setting you choose. Re-running the same view is charged at half that rate. A run that fails, is cancelled, or does not deliver a result is refunded to your balance automatically. Credits do not expire while your account exists, are not transferable, and have no cash value except as provided in Section 6.5.

    • Exhausting your credits, or the end of a Pro plan, disables only that feature. It does not affect the licence in Section 4.1, your access to the application, or work you have already produced.

    4.3 Restrictions

    You may not:

  • Copy, modify, distribute, sell, transfer, sublicense, or lease the Software or any portion thereof
  • Reverse engineer, decompile, or attempt to derive the source code of the Software, except as expressly permitted by applicable law
  • Remove, alter, or obscure any proprietary notices on the Software
  • Use the Software to develop, train, or improve any competing software product that directly replicates the core functionality of LensCAD — specifically, the conversion of photographs to dimensionally accurate technical drawings — for commercial distribution to third parties. For the avoidance of doubt, this restriction does not prohibit: (i) using LensCAD output files (DXF and technical drawings) for any purpose, including incorporation into your own products, processes, or AI training workflows; (ii) using the Software for internal business automation; or (iii) developing integrations, plugins, or extensions that connect LensCAD with other software
  • Use the Software in violation of any applicable laws or regulations, including the Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR). You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or economic sanctions
  • Circumvent, disable, or interfere with security-related features of the Software
  • Share, resell, or provide your license credentials or account access to third parties
  • Use automated means to access the Software or its underlying APIs in ways not expressly authorized

    • 4.4 Beta and Evaluation Access

    PartCraft LLC may offer accounts at no charge during beta, preview, or evaluation periods, and may limit the features available on them. PartCraft LLC may convert, upgrade, or close beta accounts at the end of a beta period with reasonable advance notice. Beta features may be modified or discontinued at any time. PartCraft LLC may also grant complimentary access or credits to individual accounts at its discretion; such grants may be withdrawn with reasonable notice and carry no cash value.

    5. INTELLECTUAL PROPERTY

    5.1 Ownership

    The Software, including all code, algorithms, user interface elements, visual design, documentation, and related materials, is and remains the exclusive intellectual property of PartCraft LLC and its licensors. These Terms do not transfer any ownership interest to you.

    5.2 Your Content

    You retain ownership of all photographs, images, and other content you submit to the Software (“User Content”). By submitting User Content, you grant PartCraft LLC a limited license to process that content solely for the purpose of providing the Services to you.

    PartCraft LLC does not use User Content to train generative AI models or machine-learning models of any kind. See Section 7.

    5.3 Output Files

    DXF files, technical drawings, and other output generated by the Software from your User Content are owned by you, subject to your compliance with these Terms. PartCraft LLC claims no ownership interest in output files generated from your User Content.

    5.4 Feedback

    If you provide feedback, suggestions, bug reports, or ideas regarding the Software (“Feedback”), you grant PartCraft LLC a non-exclusive, royalty-free, worldwide license to use such Feedback solely for the purpose of improving the Software and related services. This license does not transfer ownership of any patentable invention you communicate, and PartCraft LLC does not claim rights to any such invention solely by virtue of this clause.

    5.5 Open Source Components

    The Software incorporates open source components governed by their respective licenses, including MIT, BSD, Apache 2.0, and LGPL licensed libraries, and lens correction profiles from the lensfun database (CC-BY-SA 3.0). The complete list of components and licenses is available in the app under Help → About & Open Source Licenses. Full license texts are available on request.

    6. PAYMENT AND BILLING

    6.1 Pricing and License Types

    Current pricing is shown on the LensCAD website and at checkout. Prices may change with reasonable advance notice; a price change does not affect a licence or an allowance already purchased.

    6.2 Credit Packs (One-Time Purchases)

    Smart Trace credits are sold in packs and charged in full at the time of purchase. The credits are added to your account when the payment completes. If a pack is refunded, the credits it added are removed from your balance; if you have already used some or all of them, your balance may become negative and Smart Trace will be unavailable until the balance is restored.

    6.3 Pro Plan: Automatic Renewal

    Pro is an annual plan that renews automatically. When you purchase Pro you are charged the annual price shown at checkout for one year of access. At the end of each yearly term your plan renews for a further year and your payment method on file is charged the then-current annual price, unless you cancel before the renewal date. By purchasing Pro you authorize PartCraft LLC and its payment processor to make these recurring charges. We will send a reminder to your account email before each renewal. A change to the annual price applies only from your next renewal, and we will tell you about it in that reminder.

    6.4 Cancellation

    You may cancel Pro at any time from the Billing section of your account page, which opens the payment processor's portal where you can cancel with a single confirmation, or by emailing [email protected]. Cancellation stops all future renewals. Your access continues until the end of the term you have already paid for, and no partial refund is given for the remainder of that term except as provided in Section 6.5 or required by applicable law.

    6.5 Refunds

    We offer a 14-day satisfaction guarantee on your first Pro purchase and on credit packs. If you are not satisfied within 14 days of a purchase, contact [email protected] for a full refund. Refunding a credit pack removes its credits as described in Section 6.2; credits you have already used are not refundable. After the 14-day period, refunds are given at our discretion except as required by applicable consumer protection law. Nothing in this Section limits any right to cancel or to a refund that the law of your place of residence gives you and does not allow to be waived.

    6.6 Taxes

    Prices listed do not include applicable taxes. You are responsible for any sales tax, VAT, GST, or similar taxes applicable to your purchase based on your jurisdiction.

    7. PRIVACY

    Your use of the Software is subject to our Privacy Policy, incorporated into these Terms by reference. It describes what we collect, how long we hold it, and who else processes it.

    We do not train AI or machine-learning models on your photographs, drawings, geometry, or usage of the Software, and we do not sell or license your data to anyone. This is a term of this agreement, not a policy we may quietly change; a change that broadened it would be a material change under Section 1 and would require your affirmative agreement.

    Smart Trace is the one feature that sends your photograph off our servers. When you run it, the image for that job is transmitted to our AI provider to be analysed and the traced outline returned, under a business agreement that does not permit training on it. This happens only on runs you start. Every other part of the Software — perspective correction, scale calibration, edge detection, manual tracing, and DXF export — processes your photograph on our own servers.

    8. PROHIBITED USES

    You agree not to use the Software to:

  • Infringe the intellectual property rights of any third party, including tracing proprietary designs without authorization
  • Violate any applicable export control laws or regulations
  • Transmit malware, viruses, or other malicious code
  • Attempt to gain unauthorized access to any systems or networks
  • Harass, abuse, or harm any person
  • Interfere with or disrupt the Services or servers
  • Use the Software for any illegal purpose
  • Violate any third party’s rights of privacy, publicity, or confidentiality

    • We reserve the right to suspend or terminate accounts that violate these prohibitions.

    9. THIRD-PARTY SERVICES

    The Software may integrate with third-party services including Rhinoceros 3D, cloud hosting providers, and payment processors. These third-party services are governed by their own terms and privacy policies. PartCraft LLC is not responsible for the practices or content of third-party services.

    10. DISCLAIMERS AND WARRANTIES

    10.1 As-Is Basis

    THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PARTCRAFT LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

    10.2 Accuracy

    While the Software is designed to produce dimensionally accurate output, PartCraft LLC does not warrant that output files will be accurate, complete, or suitable for any particular purpose including manufacturing, engineering, or construction. Users are solely responsible for verifying the accuracy of all output before use in any application where dimensional precision is critical.

    10.3 Availability

    PartCraft LLC does not warrant that the Software will be available without interruption, error-free, or free from security vulnerabilities. We may suspend or discontinue the Services at any time with reasonable notice where practicable.

    11. LIMITATION OF LIABILITY

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PARTCRAFT LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    IN NO EVENT SHALL PARTCRAFT LLC’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO PARTCRAFT LLC IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

    12. INDEMNIFICATION

    You agree to indemnify, defend, and hold harmless PartCraft LLC and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Software in violation of these Terms; (b) your User Content; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party intellectual property or other rights.

    13. TERM AND TERMINATION

    13.1 Term

    These Terms commence on the date you first access or use the Software and continue until terminated.

    13.2 Termination by You

    You may terminate these Terms at any time by ceasing all use of the Software and deleting all copies from your devices. Termination does not entitle you to any refund except as provided in Section 6.5.

    13.3 Termination by Us

    We may suspend or terminate your access to the Software immediately, without prior notice, if you breach these Terms or engage in prohibited conduct. We may also discontinue the Software with reasonable advance notice.

    13.4 Effect of Termination

    Output files you have already generated and project files stored on your own device remain yours and remain accessible regardless of the status of your account.

    Upon full termination of these Terms, your license to use the Software ceases immediately. Sections 5, 10, 11, 12, and 15 survive termination.

    14. GOVERNING LAW AND DISPUTES

    14.1 Governing Law

    These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Nothing in these Terms limits any rights you may have under mandatory consumer protection or data protection laws applicable in your jurisdiction that cannot be waived by contract. State attorney general enforcement actions are not governed or limited by these Terms.

    14.2 Dispute Resolution — Informal First

    Before initiating formal legal proceedings, you agree to contact us at [email protected] and attempt to resolve any dispute informally for at least thirty (30) days.

    14.3 Binding Arbitration

    Any dispute arising out of or relating to these Terms that cannot be resolved informally shall be resolved by final and binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and, where applicable, its Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses (Minimum Standards of Procedural Fairness), rather than in court, except that either party may bring claims in small claims court if the claims qualify. Any arbitration hearing shall be conducted by video conference unless either party requests an in-person hearing, in which case the hearing shall be held in the county where you reside or at another location reasonably convenient to you, consistent with the JAMS consumer minimum standards. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

    14.4 Class Action Waiver

    YOU AND PARTCRAFT LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

    If the class action waiver in this section is found unenforceable in any jurisdiction, it shall be severed from these Terms in that jurisdiction only, and any class action claims shall proceed subject to the applicable law of that jurisdiction. The arbitration clause in Section 14.3 shall remain enforceable to the maximum extent permitted by applicable law in any jurisdiction where the class action waiver is severed.

    14.5 Applicability of State and Local Consumer Laws

    Nothing in these Terms prevents you from exercising any rights you may have under mandatory consumer protection or data privacy laws in your state of residence. State attorney general enforcement actions are not governed or limited by these Terms.

    15. GENERAL PROVISIONS

    15.1 Entire Agreement

    These Terms, together with the Privacy Policy, constitute the entire agreement between you and PartCraft LLC regarding the Software and supersede all prior agreements.

    15.2 Severability

    If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

    15.3 Waiver

    Our failure to enforce any provision of these Terms shall not be deemed a waiver of our right to enforce that provision in the future.

    15.4 Assignment

    You may not assign your rights or obligations under these Terms without our prior written consent. PartCraft LLC may assign its rights and obligations freely, including in connection with a merger, acquisition, or sale of assets, provided that any successor entity shall be bound by the same commitments regarding User Content made in Section 7 and the Privacy Policy.

    15.5 Force Majeure

    We are not liable for any failure to perform our obligations where such failure is caused by circumstances beyond our reasonable control.

    15.6 Contact

    For questions about these Terms, contact: [email protected]

    Notices by mail: PartCraft LLC, 5101 Caves Hwy, Cave Junction, Oregon 97523, United States.